- 20 Church St Hartford, CT 06103
- Office Hours : 09:00am - 5:00pm
Solutions for...
Resources
Improve your ordering experience, save money, and eliminate tasks….
Avanto helps you seamlessly connect to dealers, rep groups and installers, automating many of the monotonous steps required to take transactions from sale to cash. Leverage Avanto’s OrderBahn platform and unique collection of expert managers and processors to fill the labor gap and get orders entered and customers serviced.
Transform your customer experience today!
How we help furniture manufacturer leaders and departments
Owner
CFO
Sales Manager
Ops
Customer Service
IT
Owner
By leveraging Avanto’s OrderBahn program we help you sell more and save money by…
- Creating direct connections to dealers and other consumers
- Streamlining the order entry process to reduce overhead
- Reduce errors and thereby increasing your return
- Make it easier for your customers to work with you
- Your people can focus on selling and customer service and not processing transactions
CFO
By leveraging Avanto’s OrderBahn program we help you reduce cost and improve results…
- Automating manual tasks like AP processing, customer collection notifications and other mundane tasks
- Leverage our financial management team to close your month, produce cash management reports and fill the labor gap
- Track processing data to identify the cause of back end processing frustration. Stop the garbage in and garbage out cycle.
Sales Manager
By leveraging Avanto’s OrderBahn program we help you improve “ease of doing business” with dealers and improve sales support…
- Provide an easy way to accumulate, report on and manage inbound orders
- Easily report orders to sales reps and distribution network
- Feed data to rep CRM programs
Ops
By leveraging Avanto’s OrderBahn program we help you reduce costs and complexity of fulfilling orders…
- Connect operations to dealers and installers
- Simplifying the process of taking and tracking orders
- Automate internal system integrations and manual processes
Customer Service
By leveraging Avanto’s OrderBahn program we help you fill open order entry positions and improve response time to customers…
- Provide resources to process order and fill the labor gap
- Improve the accuracy and timeliness of response time to dealers and customers
- Prove a way to scale order entry work to workload
IT
By leveraging Avanto’s OrderBahn program we help you improve data integrity and simplify tech stack …
- Cloud based system monitored by Avanto’s monitoring team
- Improve data collection, integration and reporting
- Minimize security threats by reducing incoming and outgoing emails
Our OrderBahn program for manufacturers is designed to make it easier for dealers and consumers to order from you, get order status and communicate quickly. We can integrate with virtually any ERP (Enterprise Resource Planning system) software, bridging platform gaps and reducing manual processing so your team can concentrate on doing what you do best.
Services for Furniture Manufacturers
The OrderBahn program provides the following optional services
- Level 1 quality control on inbound orders from customers, SKU verification
- Order entry into business system with automation or processing experts
- Order acknowledgment distribution and monitoring
- Customer follow up for order clarifications
- Order processing response time reporting
- Supplier coordination and follow up
- Warranty processing and order tracking
Cash-In Services
-
- Automated collection notifications and manual follow up
- Merchant processing and ACH collections, automated reminders or manual processing with full PCI compliance
- Direct dealer collections for deposits and final invoices
-
- AP processing automation and monitoring
- Vendor payment processing and management
- Statement reconciliation and vendor management services
-
- CFO and Controller services
- Bookkeeping services
- Account reconciliations
- Trial balance management
- Furniture specific account maintenance
- Ad hoc reporting and projects
Collect cash from customers faster and with less cost
Merchant Processing
- Surcharge solutions
- Traditional merchant solutions
- Card-not-present payments
- Automated payment links
ACH Payment Solutions
- Secure processing
- Automated notifications
Automation Services
Use of Application Programming Interface (API), Robotic Process Automation (RPA) or other programmatic trigger to migrate information from a document, system or other data source without human intervention.
- Cash Flow Automation
- CASH-IN
- Customer Platform Integrations (Ariba, Coupa)
- Collections
- Customer Invoice Reminders
- Merchant processing (Credit Card Processing) and ACH Services
- CASH-OUT
- AP Processing - Approval Workflow
- Vendor Prepayment Processing
- Vendor Statement Reconciliation
Managed Services
Avanto Processing Experts replicating internal processes in a supervised process in support of your staff (managed outsourcing). Key oversight with emphasis on quality assurance and timely processing.
- CFO Services
- CASH-IN
- Collections
- Customer Invoice Reminders
- Merchant processing (Credit Card Processing) and ACH Services
- Full Service Bookkeeping
- CASH-OUT
- AP Processing - Approval Workflow
- Vendor Prepayment Processing
- Vendor Statement Reconciliation
