- 20 Church St Hartford, CT 06103
- Office Hours : 09:00am - 5:00pm
Solutions for...
Resources
Order furniture easier, save money and eliminate tasks…
Avanto helps you seamlessly connect to manufacturers and installers, handling many of the monotonous steps required to take a transaction from end to end. Leverage Avanto’s unique collection of expert processors to fill the labor gap and get orders entered and customers serviced.
Our OrderBahn program for dealers is designed to make it easier for manufacturers and consumers to work with you, get the delivery status and communicate quickly. We can integrate with virtually any ERP (Enterprise Resource Planning) software, bridging platform gaps and reducing manual processing so your team can concentrate on doing what you do best.
How we help furniture manufacturer leaders and departments
Owner
CFO
Sales Manager
Ops
Customer Service
IT
Owner
By leveraging Avanto’s OrderBahn program we help you sell more and save money by…
- Creating direct connections to manufacturers and other consumers
- Streamlining the order entry process to reduce overhead
- Reduce errors and thereby increase your return
- Make it easier for your customers to work with you
- Your people can focus on selling and customer service and not processing transactions
CFO
By leveraging Avanto’s OrderBahn program we help you reduce cost and improve results…
- Automating manual tasks like AP processing, customer collection notifications and other mundane tasks
- Leverage our financial management team to close your month, produce cash management reports and fill the labor gap
- Track processing data to identify the cause of back-end processing frustration. Stop the garbage in and garbage out cycle.
Sales Manager
By leveraging Avanto’s OrderBahn program we help you improve “ease of doing business” with manufacturers and improve sales support…
- Provide an easy way to accumulate, report on and manage outbound orders
- Easily report orders to sales reps
- Feed data to CRM programs
- Part of a process to respond with quotes to customers faster
Ops
By leveraging Avanto’s OrderBahn program we help you reduce costs and complexity of fulfilling orders…
- Connect operations to manufacturers, warehouses and installers
- Simplifying the process of taking and tracking orders
- Automate internal system integrations and manual processes
Customer Service
By leveraging Avanto’s OrderBahn program we help you fill open order entry positions and improve response time to customers…
- Provide resources to process order and fill the labor gap
- Improve the accuracy and timeliness of response time to manufacturers and customers
- Provide a way to scale order entry work
IT
By leveraging Avanto’s OrderBahn program we help you improve data integrity and simplify tech stack…
- Cloud based system monitored by Avanto’s monitoring team
- Improve data collection, integration, and reporting
- Minimize security threats by reducing incoming and outgoing emails
Our OrderBahn program for dealers is designed to make it easier for manufacturers and consumers to order from you, get order status and communicate quickly. We can integrate with virtually any ERP (Enterprise Resource Planning system) software, bridging platform gaps and reducing manual processing so your team can concentrate on doing what you do best.
Services for Dealers
The OrderBahn program provides the following optional services
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- Quality control on inbound orders from customers
- Order entry into business system with automation or processing experts
- Order acknowledgment processing and monitoring
- Vendor follow up for order clarifications
- Order processing response time reporting
- Supplier coordination and follow up
- Warranty processing and order tracking
Cash-In Services
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- Automated collection notifications and manual follow up
- Merchant processing and ACH collections, automated reminders, or manual processing with full PCI compliance. Surcharging and traditional models are available.
- Collection support and cash posting services
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- AP processing automation and monitoring/li>
- Vendor payment processing and management
- Statement reconciliation and vendor management services
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- CFO and Controller services
- Bookkeeping services
- Account reconciliations
- Trial balance management
- Furniture specific account maintenance
- Ad hoc reporting and projects
Merchant Processing – Pay 0% on all credit card transactions
- Card not present payments
- Card present payments
- Payment gateways
- Surcharge and traditional models are available
ACH Payment Solutions